HealthSystemVAs provides dedicated virtual medical assistants who understand PT-specific workflows, EMRs, insurance payers, and prior authorization processes — so your clinical team can focus on patient outcomes.
Book a Free Clinic Revenue AuditHealthSystemVAs places HIPAA-certified virtual medical assistants in physical therapy clinics to handle the administrative, billing, insurance, and patient communication tasks that consume your clinical staff's time — from answering every inbound call to getting prior authorizations approved and billing claims submitted clean on the first attempt.
Answer every call. Book new patients. Confirm appointments. Manage your schedule — so your in-clinic staff can focus on the patient in the room.
Learn more →Verify benefits before every appointment. Confirm deductibles, copays, visit limits, and authorization requirements — so billing is clean from Day 1.
Learn more →PT relies heavily on prior auth. A dedicated PA VA submits requests, follows up persistently, and manages denials — getting your patients approved faster.
Learn more →Charge entry, claims submission, denial management, and payment posting — inside your billing system with PT-specific coding knowledge.
Learn more →Systematically work your aged AR — calling payers, correcting and resubmitting denied claims, and recovering revenue sitting in your 60–120 day buckets.
Learn more →Your discharged patients are your best leads. Outreach to lapsed patients re-engages them for maintenance care, annual wellness, or related conditions.
Learn more →Most commercial payers and Medicare Advantage plans require prior authorization for PT services. Managing PA requests manually is one of the biggest time drains in PT clinic operations. A dedicated PA VA handles the entire process.
PT clinics with long care episodes (8–20 visits) have more opportunities for no-shows and dropouts. Dedicated appointment reminder calls and no-show follow-up can materially reduce this rate.
Patients running out of authorized visits mid-treatment is common in PT. Insurance verification VAs track visit counts, authorization limits, and flag patients approaching their covered visit maximum before denials occur.
PT patients who complete a care episode often have ongoing maintenance needs — but never return because no one follows up. Patient reactivation campaigns consistently produce re-bookings from this group.
Using a different system? We train your VA on your platform before go-live.
Book a free 30-minute Clinic Revenue Audit. We'll review your current admin workflows, identify PT-specific revenue leaks, and show you exactly how a virtual medical assistant can help.
Book Your Free Audit